Making Appointments

To book an appointment, call 519-655-2322 during regular business hours.

If it is a medical emergency please call 9-1-1

Appointments can be virtually immediate or they can be scheduled several weeks or months in the future. It all depends upon the need.

If you have an immediate need … like a sore throat or a cut finger or any type of medical problem that you believe requires immediate attention … you can be treated by the doctor assigned to be “on call”. On call appointments are scheduled for the same day or the next day.

If you are calling to book a routine physical exam or some similar routine procedure you could be scheduled some time into the future.

If you are calling to book a return appointment as requested by your health care provider, please provide this information to the Receptionist when you call.

When you call for an appointment, please have handy any schedules or work shifts or other commitments that may conflict with an appointment. This information will assist both you and the Receptionist in finding a mutually suitable date.


Cancelling Appointments

If you are unable to keep an appointment, please call during office hours to officially cancel it. The number to call for cancellations is 655-2322. Whenever possible, please provide at least 24 hours notice.

If you do not call to officially cancel an appointment that you cannot attend, you could be charged a “missed appointment” fee. Please see the section entitled “Our Patients – Fees Charged” in this website for more details about fees.